Bert Norman's Plumbing Inc. interior-banner

Premier Club Membership

Premier Club Membership: Local Plumber in Jacksonville & Surrounding Areas

Companylogo

At Bert Norman’s Plumbing, we proudly provide professional, reliable plumbing services to homeowners in Jacksonville, Yulee, Fernandina Beach, Hilliard, Callahan, Kingsland, and St. Marys. We take pride in how we conduct our business and how we care for our customers, delivering dependable service and long-term plumbing solutions you can trust.

Our Premier Club Membership is an exclusive residential plumbing maintenance program designed for owner-occupied homes only. Memberships are not available for businesses or rental properties. This program helps reduce plumbing emergencies, extend the life of your plumbing system, and ensure priority service when you need it most.

Premier Club Membership Benefits

Priority & Same-Day Plumbing Service: Premier Club Members receive same-day emergency plumbing service and priority scheduling throughout Jacksonville, Yulee, Fernandina Beach, Hilliard, Callahan, Kingsland, and St. Marys.
Reduced Diagnosis Fees: Members receive a $29 anytime diagnosis fee, compared to non-member rates of $49 or $129.
Up to 15% Off Plumbing Repairs: Save up to 15% on qualifying residential plumbing repairs and services.
Annual Plumbing System Inspection: An annual plumbing inspection is included at the end of each membership term.
Our licensed plumbers will:
  • Inspect plumbing systems and fixtures
  • Identify potential issues and recommend repairs
  • Flush and drain the water heater on site, even if it was not installed by Bert Norman’s Plumbing
Extended Plumbing Warranties: Standard services include a 1-year parts and labor warranty (excluding stoppages). Premier Club Members receive an extended 3-year parts and labor warranty on eligible services. (Stoppages are not warrantied.)
Lifetime Warranties on Select Products: Lifetime warranties are available on select tank-style water heaters and select faucets.

Membership Cancellation & Warranty Terms

Premier Club Memberships may be canceled at any time. If the membership is canceled or allowed to lapse, all extended warranties immediately revert to the standard 1-year parts and labor warranty from the original date of service. No warranties apply to stoppages.

Warranty Transfer Policy

Plumbing warranties do not automatically transfer between homeowners. A $150 transfer fee applies, and Premier Club membership must remain active without lapse. Only water heater warranties are eligible for transfer.

Protect Your Home’s Plumbing System Year-Round

There’s no better time to protect your home from unexpected plumbing emergencies. As part of this post, we’ve included our Annual Plumbing Inspection Form, which our technicians use to evaluate plumbing systems and identify potential issues before they become costly problems.

If you’re a homeowner in Jacksonville, Yulee, Fernandina Beach, Hilliard, Callahan, Kingsland, or St. Marys, the Premier Club Membership is a smart way to maintain your plumbing system and receive priority service from a trusted local plumber.

Right to Refuse or Terminate Service

Company reserves the right to refuse, decline, or terminate service at its sole discretion, including but not limited to circumstances involving unsafe or hazardous working conditions, the presence of aggressive animals, unsanitary conditions, structural instability, code violations, customer harassment or inappropriate conduct, or failure to comply with payment terms.

In such cases, the customer will remain responsible for payment for work performed and/or trip charges incurred prior to service refusal or termination.

Placeholder

Areas We Work

We proudly serve Jacksonville and nearby communities, including Oceanway, Yulee, Fernandina Beach, Hilliard, Callahan, and Amelia Island. Our local expertise allows us to provide fast response times, tailored solutions, and reliable service for a wide variety of home and business plumbing needs.

Don't Wait! Let Our Plumbers in Jacksonville, FL Help!